Thanks to the many users of WHT I've been getting many offers for a free ENOM reseller account. So here comes the difficult part - who do you go with? Does it matter? If I go with someone who's a bad business person, does it even matter?

Also, regarding the $100 deposit thing - do I have to refill $100 at a time? or can I just put in 100 and whatever after that?

Franks

OF COURSE, it matters. It's like buying a car, your dealer is the first contact point with the manufacturer AND maintenance or even resale later. Why would you choose a BAD reseller when you not only have the option of picking a good one but also being a reseller yourself.

Raine, if you pay by credit card you have to put in the $100. If you pay by bank transfer or mail it in you can add however much you like.

John

well if you wouldnt mind me asking. .. what could a reseller do? how could it be bad to get it from a bad reseller..

enom confuses me

To expand on WannaBaHost's reply, the minimum payments for credit card or paypal are for each refill, not just the first.

How could it be bad to get it from a bad reseller? It may not necessarily be bad, as in detrimental (unless you get an untrustworthy reseller who will screw you), but it would not be beneficial either. I don't know if this is a valid comparison or not -- Would you prefer to by a PC from a place that says you're on your own with any questions or problems, or one that says you can contact them with any questoins or problems you have and they'll help you out? If you know everything there is to know about PCs, the OS, and the hardware you're buying, you might not need help. But a lot of people would prefer to have somebody to turn to with questions. I'd say that it's similar here. My experience is, like theqase says, enom is confusing to people. I think I finally got most of it figured out. If someone signs up under me, I do my best to explain how enom works, how to do things, answer any questions they may have, and explain it in a way that's easy to understand. An added value if you will.

Yes, it does matter... Always search for references about another reseller before becoming his / her subreseller.

Only thing about zoli's comments, lack of finding anything does not indicate a bad choice in my opinion. People are quicker to offer negative comments than positive. I have used a lot of different services from places that I can't find comments on and have been quite pleased. If you find negative, then they should be strongly considered.

actually I doubt that it matters at all who your reseller is....why?

Let see once you have your account chances are you will never need your parent reseller again. If you need help you can contact enom directly. Their system is pretty easy to figure out and I am sure any question complicated enough to ask would be much better answered by enom than by the parent reseller. I believe the rule is that once an account is filled there is no way to raise prices or delete your account. So it really doesn't matter who your reseller is. I have many resellers most of them with $6.95 accounts... I haven't heard from a single one of them since I created the account...

I have a couple of accounts with different resellers and I just see no diffrence excpet for the price.

I myself get most of my support straight with Enom

Make sure they are a direct reseller for Enom. They call them ETP 's or something like that. The only reason for this is that they paid Enom the big bucks for their account, and likely are more knowledgeable and serious about their business. That's always a plus imho. Good luck! :cool:

But, does it really matter?

I heard that if your parent goes bust, you'll go directly under enom. That isn't a exactly a bad thing. :D

Originally posted by Zoomer
But, does it really matter?


it does if you need a serious, knoweldgable person to get help from in case something goes wrong, otherwise, you're right, it doesn't matter. I prefer to have someone that I can get assistance from as Enom rarely provides assistance to sub-resellers. Of course, I've never needed assistance (knock on wood), but it's nice to know it's there if i need it. :)

Either way, Enom has a good domain management system in place that helps resellers, no matter where they are in the chain, do their work.

:cool:

Preferably select one that can offer you support if you need it.
You can get support from eNom, but it is nice if your parent reseller is there to help...

Does it matter?
yes yes yes.

Your parent reseller sets your pricing and is the only one who can move it uup or down. He/she can also sign on to your account with at least some access to your domains. You do not want just anyone as your parent reseller. I know. I've had a parent reseller that is very hard to reach. I am now a parent reseller and can, BTW offer accounts through nameman.net per the terms outlined on webnamesource.com, or by negotiation depending on your level of traffic in domains. So far, my customers are happy, but there are resellers whose resell clients have been stiffed badly in service and otherwise.

Rick

In all honesty it doesn't really matter if you have an account at $8.95 or lower (because at that point they aren't going to be able to move the price lower anyway).

Why?

You can protect yourself from them being able to do anything very easily. Here is how:

1) Always keep a domain in the account.
2) Create a sub reseller account under your account. This is the one that you will actually use.
3) Under that account, create a retail account at the lowest possible price. The equation to figure that out is "y=x-0.03x-0.95-yourprice". Find the zero when you graph that. Assuming you have a price of 8.95, the lowest possible price will either be 10.20 or 10.21, depending on how they are choosing to round (I've seen them do funny rounding stuff in the past).

By following the above directions, your parent reseller loses any power they may have had over you - they can't raise your price, and they can't go into the account you are actually using. At that point the only concern you have is how well they will support you. My personal policy is to answer all requests within 24 hours. I usually manage. But ultimately even that isn't a big deal - you probably won't need support from your reseller. Most of the issues that you would require support for are things that need to be addressed directly to eNom anyway... there is also a halfdecent help system to answer your questions. And you could always post in the forum here and someone would help you I'm sure.

Thanks everyone, this sounds like great advice... so it does matter WHO you buy from, but you should cover your ass anyway by making a sub-reseller account under your own... I'll be doing that...

Now, it's just about finding out who to go with...

Creating a sub-reseller account under your reseller account...

Okay, if i have a $6.95 reseller account....now i can only create $8.95 sub-reseller account according to present eNom limitations.
Now, if i am selling .com and few other top tld's say at prices around $10, what will i actually be charged by eNom ??? is it $6.95 or $8.95 ???

Thanks

If you are selling it at the retail level under a sub account then the comission will be split between your two accounts - $2.00 in your $6.95 account, and the rest in you $8.95.

Hope this helps.

what if the sub-reseller account is not retail ???

Now, i have a $6.95 and will create a $8.95 sub-reseller account...i will use this sub-reseller account to sell domain names, but not for retail purposes ?? how would that affect...is it the same way as described above ??

Thanks

If you are using it as a reseller account for registrations done from an account balance, $2.00 from every transaction will go into your $6.95 account's comission account.