Would appreciate any opinions/experiences regarding Pegasus Web Technologies (pwebtech.com) that you have and would like to share.

Jericho

I have been in the market for a dedicated server and contacted pWebTech (Pegasus). They were extremely curteous and helpful. Their prices were also very good. I have not bought one yet, however, if I do, I will probably buy from them.

(I haven't bit the bullet and bought one :) )

I'm interested in opinions/experiences having to do with their shared hosting plans.

Thanks,
Jericho

The CEO of Pegasus is a regular visitor to these boards. He posts under the name: jayglate

http://www.webhostingtalk.com/member.php?action=getinfo&userid=1362

You'll find him very approachable, it might be worth private messaging him with any questions you have.

I had a website with them for half year, all I can say is they waste my time completely, and I was push to close my website and look for another host. They said my php application has problem and use too much resource, but I have used this application since the beginning, and my web site traffic remain the same all the time, they shut down my website without any notice, and I asked them the resaon, they gave me rude respond. In addition, during this 6 months with them, my site had not been accessible in couple of weekends(usually start on friday, and no one fix the problem, and somebody solve it after the weekend), one time is like this, on friday, all of my php3 pages can't be display( totally about 40 pages), I asked them why, they said they just upgrade to php4, asked me to change all my codes and links to .php instead, during the web development stage, they told me to use php3 extension, after three months later, they asked me to change every pages and links to php extension instead, they gave me lots of extra work and finally even closed my site without notice. Keep away from them.

Webman:

We are staffed 24/7 with one of our most senior admins working tech support on saturdays, so for an issue to go unresolved till monday is highly unlikely.

Secondly, we have the ability to provide individual sites, the option to execute php4 or 3 at any extention they so desire, hell you can execute php as .moo and it woudln't effect anyone else on the site.

And if I am not mistaken wans't your site also using a database and you were also a hostpro client, and you drove the load up on our server to 120+ I could be mistaken.

Part of the downtime short as it was but long as it might have seemed to you. Is that we implemented a new security/tracking protocol, where as we can track an individual sites PHP, CGI, miva, java usage to prevent agains't a single site overloading a server or taking up to much CPU.

There was some php downtime to test the modifications, but that was temporary.

And believe me if you were using up to many resources on one of our Dual Processor Sun Ultra Sparc machines with 2 gigs of ram each. You were using to much resources.

In most cases for us to turn off a site that is using one of our shared accouts, on any other host using a linux box they would have booted you long ago.

Not to mention we always pick up the phone, so if you did call or didn't call somebody would always have answered the phone.

Sir you were an isolated incident, and you were most likly turned off with just cause, and if you email on file was mapped to the domain that was turned off, that is probablly why you didn't get a termination notice.

Jay

You said

...Part of the downtime short as it was but long as it might have seemed to you. Is that we implemented a new security/tracking protocol, where as we can track an individual sites PHP, CGI, miva, java usage to prevent agains't a single site overloading a server or taking up to much CPU. ...

Do you make available this tracking facility to your dedicated server customers too, so that we can track our clients ?

That would be very useful to us.


Matra

We would love to make that technology available to our clients but there is one draw back. On our shared servers we use zeus www.zeus.com on them which is like $1600 per server. It is like apache on steriods. Our technology builds into zeus and is not compatable with apache in any way shape or form. If you so wish to run zeus, we can definatly help you out. Otherwise I am sorry.

Hi jayglate,

"We are staffed 24/7 with one of our most senior admins working tech support on saturdays, so for an issue to go unresolved till monday is highly unlikely."

Yes, you have somebody work during the weekend, but they seems not to be a senior admins, almost all of the time problem solved until monday.

Secondly, we have the ability to provide individual sites, the option to execute php4 or 3 at any extention they so desire,

That's why I wrote to you guy telling you that I am using php3 extension and need it to be configured , I did explain my situation clearly ( full page email) , the answer I got from your senior admin was that " try use .php" that is !!! No action taken until I wrote couple more emails on monday.

And if I am not mistaken wans't your site also using a database and you were also a hostpro client, and you drove the load up on our server to 120+ I could be mistaken.
And believe me if you were using up to many resources on one of our Dual Processor Sun Ultra Sparc machines with 2 gigs of ram each. You were using to much resources.

Sorry Jay, I am not a hostpro client and my site only have low traffice per day and no use of cgi. My site traffic limit is 5GB per month, that is a small number, and my site whole month traffic add up not even close to this number yet. I am not the one use up your 2 gigs of ram in your sun sparc machine.

Part of the downtime short as it was but long as it might have seemed to you.

I know every host has their server maintainence time, but how come always in the weekend????? at least two times in this 6 months the SSL server down during weekend and I lost the weekend business.


Sir you were an isolated incident, and you were most likly turned off with just cause, and if you email on file was mapped to the domain that was turned off, that is probablly why you didn't get a termination notice.

I use yahoo mail from the beginning (application, and all support mails) til the end to contact your tech. And all the domain mail also forward to my yahoo mail. In addition, you said probabbly I didn't get a termination notice because the mail you sent was mapped to the domain that was turned off, remember you are the one turn off my account, and then send a termination notice to the dead account email? Please don't deny, I had to ask for a reason by myself and got a rude respond from your support "Dave".

Really tire of it.