Web Hosting Talk







View Full Version : who else is about to "crack" at clients blaming them for not being able to see.....


ikiwi.net
01-26-2003, 03:26 AM
who else is about to "crack" at clients blaming them for not being able to see their web sites earlier today becasue of the happenings that we all know about.

But we haev to remain poliet and pro :rolleyes:

Akash
01-26-2003, 03:34 AM
Just point them over to major news sites. Ask them to read it and then ask you any questions they have.

Lirath
01-26-2003, 03:35 AM
Why don't you just explain to them that 50% of the internet was down because of this. Explain to them that two of the backbone providers were flooded with traffic pretty much went down. Explain to them that it was completely out of anyone's control and that while your server itself wasn't exploited, it was on a network that was...

If they aren't happy with you after that, you take them out back and beat the s**t outta them. make em understand :P

Naw.. seriously.. if they can't be satisfied, point them into the directions of CNN's news stories about it.

ikiwi.net
01-26-2003, 03:39 AM
Yep, the CNN link has been in all emails, replied tickets :).

interactive
01-26-2003, 04:58 PM
Can I get the cnn link please?

Hiccups
01-26-2003, 05:12 PM
http://www.cnn.com/2003/TECH/internet/01/25/internet.attack.ap/index.html