Web Hosting Talk







View Full Version : 24 hours support


gerardv
01-18-2003, 06:03 AM
I need 24 hour support for Windows and Linux servers.
The servers are located in Europe.

Support for customers:
* answering customers questions

Support for servers:
* Fix software problems

I'm looking for good a good support staff located in Rusia or India or ???

Please send me some info.

regards,

Gerard

naeem98
01-18-2003, 08:45 AM
All things can be managed remotely e.g. Windows Servers , Linux Servers Customer Support.
I am experienced just need a chance.
If you are interested you can mail me at naeem98@yahoo.com

Naeem

luxline
01-19-2003, 02:45 AM
I have a team of support staff in Czech, managers are all British. Languages spoken EN, FR, DE. Support only on BSD/RedHat/Solaris servers, no RAQs or Windows. Support is managed by Email and/or web based contact forms, standard response time 2 hours for core functions, 12 hours for non-core,24 hours for programming work. Core = unix/apache/mail/ftp.

Flat contract fee $175/month plus
Std Rates (non-dedicated servers):
$5 per (your) client per month (neg),
$7 per ticket.
Dedicated servers $50/mo upto 2 hours support.
All other work charged at $45/hr.

Monthly contracts Visa/MC/Amex
Quarterly by wire/bank transfer or above
Annual by OPO, check, or above, 10% discount

We have been in business since August 1995.

stpwebhostin
01-23-2003, 02:20 AM
Our all the servers are managed by our INDIA Based support team.

They manage

Windows servers
----------------------
With Hosting Controller
IMAIL
WEBLIZER
ASP.NET
PHP
MYSQL
FRONTPAGE

Support.


Linux Servers
-----------------

Redhat Linux 7.3
CPanel
WHM
PHP
MYSQL

And various other support


Can you please tell me contract terms & pricing.

Jim

helpavail$6
03-19-2004, 06:04 PM
We have 30+ manpower working with state of art technology.

reply to andhrabonda at yahoo dot com