Duster
05-08-2001, 04:46 PM
They don't get mentioned here (except for me warning people about them), so I presume most people here don't use them. You would do well to keep it that way. They are terrible. I would sooner use NSI. At least you can be sure a domain is registered and get a response.
Here's the tale:
A friend told me about them a year ago (he later told me about 000domains.com. a far better choice). Initially, it seems their service and reponse time was pretty good. I registered one domain with no problems,, though I did not care for their system, which required e-mail requests be sent to them. An attempt to register a second domain name met with no acknowledgment, and I found a better registrar (000domains.com, where the rest of my domains would eventually be transferred to).
I just liberated that solitary domain from alldns.com. My friend still has 3 domains there and has had far more problems that I have. It seems they do not even answer most e-mails unless you threaten legal action. Other sources have confirmed that fact as well.
Additionally, they had a $20 fee that they charged if you transferred domains from them to another registrar. Of course, they didn't disclose this in their terms of business and you would normally only discover it when you were leaving, disgusted with their poor service.
They have 2 standard excuses, "we are switching to a better system" and "we have no record of that". The first is a lie, the second is indicative of extreme incompetence if it is true.
I submitted a transfer request to 000domains 2 weeks ago for this domain of mine, which had an expiration date of May 4, just before midnight. I've done several transfers from NSI in the last couple of weeks, and know how long it takes.
When May 4 came and alldns.com had still not released my domain, I sent this message (notice the information I received from 000domains that I emboldened ):
I submitted a transfer of this domain of mine to 000domains.com/OpenSRS last week. It expires tonight and you have still not released it.
Please do so at once. I am well aware that it often takes the threat of legal action to evoke any response, much less action, from your company. Be assured I am prepared to take any steps necessary. If my
domain should expire and not be transferred, I will discuss the possibility of a class action suit against you with my attorney and will seek to have your ability to register domains revoked. It is far too important a matter to be left in the hands of those delivering inferior
service.
I suggest you attend to this matter immediately.
Domain Name: xxxxxxxxxxl.com Status: Processed
Transfer Information:
Transfer Status: Pending Registry Approval
Owner Request Date: 0:05 am Apr 28, 2001
Owner Confirmation Date: 4:43 pm Apr 29, 2001
Registry Request Date: 9:09 am Apr 30, 2001
I did contact All West, awregistry.net, the accredited registrar that alldns.com represents to protect myself from losing my domain. They could not release it, though they did advise they could renew it, if necessary. I have no complaints about them, other than the fact that they have inept agents.
My domain expired around midnight on Friday May 4 with no reponse, and I was concerned.
Two days later, on Sunday, May 6, I received a response fropm alldns.com. Here it is, using standard excuse number 2
Threats of legal action do nothing to move us so save your threats. As you know, you indemnify ALLDNS from any legal action regarding your domain name,
including attorneys' fee and court costs.
We are looking into this matter. Our records do not indicate that we received a request to transfer, however, we see the transfer status information you included in your email below.
Please have the Registrar you are transferring to reinitiate the transfer request because transfer requests are only good for 5 days. We cannot
initiate the transfer request.
Best regards,
ALLDNS
Standard excuse number 2, they had no record. I sent a copy of this letter to 000domains immediately, and they initiated the transfer request a second time. Forty three minutes later, 000domains sent me a notice that the transfer had been effected and that I would not have to renew at alldns.com (since the domain name had already expired).
Free at last!
This is what can happen when one shops by price alone. Alldns.com is pretty cheap, $12.75 (even lower with multiple years paid for), and their service rapidly deteriorated. Their registration system is not the least bit automated and you don't get a failure notice if there is any problem. Any registrations or requests for changes in a domain registration are e-mailed to them.
Even NSI's sytem is better than that. Why would someone use a totally manual system? For months, they were using standard excuse number 1, though they may have abandoned it. I don't know for sure as I had little contact with them and only the 1 domain name, and that is now with the rest of mine at 3 zeroes.
Domain name registrations are far too important to entrust to such terrible service and a totally inadequate manual entry system.
Contrast that with OpenSRS's Domain Manager, whereyou control the entries, can make them and see them applied instantaneously. That is probably why alldns.com is not mentioned. Most people have more sense than to use an inferior system and inferior service. Alldns.com is the AIT of domain registrars, more apathetic incompetent troglodytes.
Here's the tale:
A friend told me about them a year ago (he later told me about 000domains.com. a far better choice). Initially, it seems their service and reponse time was pretty good. I registered one domain with no problems,, though I did not care for their system, which required e-mail requests be sent to them. An attempt to register a second domain name met with no acknowledgment, and I found a better registrar (000domains.com, where the rest of my domains would eventually be transferred to).
I just liberated that solitary domain from alldns.com. My friend still has 3 domains there and has had far more problems that I have. It seems they do not even answer most e-mails unless you threaten legal action. Other sources have confirmed that fact as well.
Additionally, they had a $20 fee that they charged if you transferred domains from them to another registrar. Of course, they didn't disclose this in their terms of business and you would normally only discover it when you were leaving, disgusted with their poor service.
They have 2 standard excuses, "we are switching to a better system" and "we have no record of that". The first is a lie, the second is indicative of extreme incompetence if it is true.
I submitted a transfer request to 000domains 2 weeks ago for this domain of mine, which had an expiration date of May 4, just before midnight. I've done several transfers from NSI in the last couple of weeks, and know how long it takes.
When May 4 came and alldns.com had still not released my domain, I sent this message (notice the information I received from 000domains that I emboldened ):
I submitted a transfer of this domain of mine to 000domains.com/OpenSRS last week. It expires tonight and you have still not released it.
Please do so at once. I am well aware that it often takes the threat of legal action to evoke any response, much less action, from your company. Be assured I am prepared to take any steps necessary. If my
domain should expire and not be transferred, I will discuss the possibility of a class action suit against you with my attorney and will seek to have your ability to register domains revoked. It is far too important a matter to be left in the hands of those delivering inferior
service.
I suggest you attend to this matter immediately.
Domain Name: xxxxxxxxxxl.com Status: Processed
Transfer Information:
Transfer Status: Pending Registry Approval
Owner Request Date: 0:05 am Apr 28, 2001
Owner Confirmation Date: 4:43 pm Apr 29, 2001
Registry Request Date: 9:09 am Apr 30, 2001
I did contact All West, awregistry.net, the accredited registrar that alldns.com represents to protect myself from losing my domain. They could not release it, though they did advise they could renew it, if necessary. I have no complaints about them, other than the fact that they have inept agents.
My domain expired around midnight on Friday May 4 with no reponse, and I was concerned.
Two days later, on Sunday, May 6, I received a response fropm alldns.com. Here it is, using standard excuse number 2
Threats of legal action do nothing to move us so save your threats. As you know, you indemnify ALLDNS from any legal action regarding your domain name,
including attorneys' fee and court costs.
We are looking into this matter. Our records do not indicate that we received a request to transfer, however, we see the transfer status information you included in your email below.
Please have the Registrar you are transferring to reinitiate the transfer request because transfer requests are only good for 5 days. We cannot
initiate the transfer request.
Best regards,
ALLDNS
Standard excuse number 2, they had no record. I sent a copy of this letter to 000domains immediately, and they initiated the transfer request a second time. Forty three minutes later, 000domains sent me a notice that the transfer had been effected and that I would not have to renew at alldns.com (since the domain name had already expired).
Free at last!
This is what can happen when one shops by price alone. Alldns.com is pretty cheap, $12.75 (even lower with multiple years paid for), and their service rapidly deteriorated. Their registration system is not the least bit automated and you don't get a failure notice if there is any problem. Any registrations or requests for changes in a domain registration are e-mailed to them.
Even NSI's sytem is better than that. Why would someone use a totally manual system? For months, they were using standard excuse number 1, though they may have abandoned it. I don't know for sure as I had little contact with them and only the 1 domain name, and that is now with the rest of mine at 3 zeroes.
Domain name registrations are far too important to entrust to such terrible service and a totally inadequate manual entry system.
Contrast that with OpenSRS's Domain Manager, whereyou control the entries, can make them and see them applied instantaneously. That is probably why alldns.com is not mentioned. Most people have more sense than to use an inferior system and inferior service. Alldns.com is the AIT of domain registrars, more apathetic incompetent troglodytes.