:bawling: I know this probably isn't the right place to post this, but seems it's not able to contact tech. support through phone, email and icq at all. No body answered my message.
my Server FTP and Telnet is down since the last 48 hours or more and all I have got is an autoresponder server main ip address: 216.139.227.210
Sorry Michael but I do not know how to contact you

We responded to you and having our techs look into it. It seems that your server was compromised. Someone hacked in. There is only one solution to this (security wise) and that is to redo the installation. Unfortunately, you will need to upload your files again, but if that is not an option, we can back it up and restore it for you as well. There will be a fee for that service.

We have not received any messages on the phone from you.