Anyone using charg.com for their merchant account? Pros? Cons?

THey are ok, not the best rates though.. So far the best place I have found is http://www.creditcardprocessor.com

-BW

BW, Have you used them. If so, what can you tell me about service and support?

BW, They don't appear to have what I want. I need to have real time processing with forms hosted on my server!!

Charge.com is very good and they beat good rates and very real people.

They have nice referral system, $150 PER person.

Suppose you referred 10 people, your rich easy :)

Joseph,

Are you using them at all? I noted that on your hosting page, you are using Revecom.

Th website is somewhat misleading. Once you signup with Charge.com they no longer are in the picture, you deal with:

- One bank that handles the transactions, Humbolt in CA
- the processor, Authorize.net (who charges a gateway fee every month of $15 on top of all other charges)
- you pay Leasecomm for Leasing the software

It is such a hastle to get a straight answer when there are so many hands in the pot.

At a minimum you are paying almost $60 a month, oh, and you must do at least $25 in business or there is a charge for that also.

Humbolt is a chargeback monster. We got so many chargebacks that it was killing us. People kept charging back for months of service, but we didnt use signatures, that was our fault.

The $150 sign-up referrals, please, how many referrals do you honestly think you can send?

So on top of their $15/month gateway fee they make you pay another $15/month gateway fee with authorize.net?