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View Full Version : Help needed


joubarani
05-05-2001, 02:52 PM
Hi,

We have a new dedicated server we moved some of our site to it. They are:
al-mada.com
beautynaturelle.com
goldengroup-sy.com

We always try to open one of the moved sites but we have "Page not found" and after pinging its IP for a while we can then access it for a period of time, after that the site will not appear again and we have to do the process again.:confused:

The same sites are working ok with our old virtual server and we did not encounter a time that we try to access a site and we failed. When we succeed to open the site, the openning speed is very slow that sometimes takes more than 2 minutes whereas the same page takes shorter time in our old hosting server. :sleeping:

Can anybody advise us?:idea:

jks
05-05-2001, 08:20 PM
Originally posted by joubarani

The same sites are working ok with our old virtual server and we did not encounter a time that we try to access a site and we failed. When we succeed to open the site, the openning speed is very slow that sometimes takes more than 2 minutes whereas the same page takes shorter time in our old hosting server.

Is the server behind any kind of firewall device?

Have you turned on host-lookups in Apache?

Does the logfiles on the server tell you anything?

Does DNS lookups work on the server?

--
Jens Kristian Søgaard, Mermaid Consulting I/S,
jens@mermaidconsulting.dk,
http://www.mermaidconsulting.com/
* Traffic Management for RaQ Servers: http://www.raqsupport.net/

joubarani
05-06-2001, 09:11 AM
Hi,
Thank you for replying.
In fact we are as remote admin behind a firewall but we don't know if the server is.
In Apache we did not turn host-lookup on
We examined the logfiles but did not understand them.
The DNS lookups are working fine.
Thanks in advance for helping us in resolving the problem.:)