I was a burst client once, So I can state some facts.

I really don`t care if Nick works for burst and he is the main Cpanel programmer. Nick is a 18 year old brat who really needs to keep his head straight and needs to stop being some superhero programmer.

VDI staff has always picked up the phone, supported cpanel and have always tried to keep on top of things as best as possible based on how nick feels that day to go and fix something.

I must have called Burstnet at least 10 times a day, never once got live support. When my server was down, call VDI, when my lisc file for cpanel expired, i call VDI, when the network was down, call VDI and when the cpanel had an issue to call VDI.

Then came along singular winds with daniel, jordan and Nick. Daniel and Nick trying to screw over VDI with Cpanel, calling up clients in the night saying VDI was going out of business you need to move off asap and come over to Ultraspeeds new data center. VDI went and got some lawyers, made a post then everything went to hell after that, Jordan lost of his business sold to burst "another burst brain decision to attempt to make him self big again" daniel went out and got a Investor for Ventures online.

Now I see daniel made a post about moving of VDI and they got some special Cpanel pricing. Well I`m Glad that VO is getting off VDI's network, now he won`t be able to maintain the low pricing and stop stealing the other VDI noc clients. I see a few VO clients looking around, since i got a email asking if i can match the VO pricing, NO WAY !! how can a business survive on $200 dedicated servers. VO will crash and burn as well in a few months if the seed money stops.

I have spent the last month reading and trying to figure out who the heck is going try to screw over VDI next.

I have talked to Bill briefly and can see that this guy has been really trying to keep his cool about all this. With the OC3 being late, upgrading the Noc and now the Cpanel. This man is up day and night for his clients. The VDI staff will pull this together just fine after the upgrade is complete. I bet my Business on it.

I`m assuming with the cpanel split up, VDI has the source code, If VDI has it, I know they will rip it apart and make it into real code.

Who cares if VDI has some network issues the last 4 weeks, I`m tired of hearing all the excuses that VDI did a horrible job and everyone is loosing clients, as owners of a business you keep the clients not VDI. If you did loose clients, once the upgrade is complete you will just replace what was lost in a week. VDI has payed the price for success, i`m sure they won`t have that issue again.

Dialtone called me up today and said you better move off VDI cause the network is bad, they are going out of business. I was like what a scumbag company, I have servers with them allready. Which I will be pulling off shortly, DI is desperate for business and lost a good chunk to VDI. No wonder they need Investors to keep them alive.

VDI will step back up to the plate again and the clients will once again make money using VDI's noc. I have servers at VDI, DI, Verio, alabanza and UUNET; Do you know where I make the most money ? VDI !!!

So the bottom line, Burst go crawl back into your little hole and go look elsewhere for clients. You have a lot to learn about running your own little noc and if you do survive the next 3 months I will be impressed. You really need to stop and smell the roses start learning how to run a data center. Moving 30 servers out of VDI to your own little toy land does not make it a NOC!!

My Personal 3 year Business experience and advice:

a:) Invest some servers with VDI and never put all your eggs in 1 basket.

B:) VDI does need some tuning, but you can always talk to them, they will cater to your business needs.

c:) I will only use the Cpanel provided by VDI, there are real people behind it that care.

d:) VDI has 4 years in business with hosting companies, they have in house hardware experts and just about everything else has been created in house with VDI staff.

E:) VDI has 1 hell of a network staff in house, from the wiring to programming the router. I see a lot of people looking to help VDI anyway they can, I have heard people who have been willing to donate time to see them succeed. This tells me that people depend on VDI for thier business, and will do anything to keep VDI ahead of the game. Hell I even would go to the Noc to help them out of they ever needed it. NO CHARGE !

From what i have seen, it looks like burst made the decision to move VDI after they have hired nick coston, so if nick drops dead or leaves burst will he have a business ?

Now that I found this forum, I think it about time that people see and hear the truth.

I look forward to to see what else can possible surface from all this. So if you have more facts, I would like to hear all about it.

May i ask, who are you to know all this?

Originally posted by Booomer
as owners of a business you keep the clients not VDI. If you did loose clients, once the upgrade is complete you will just replace what was lost in a week
So that's how it works ? hummmm ..

(takes a deep breath, counts until 10, and skips this thread)

Originally posted by CRego3D

So that's how it works ? hummmm ..

(takes a deep breath, counts until 10, and skips this thread)

i could not have said it better myself!!!!

Hmm, so the way I understand your business logic is like this:

The network performs poor, we loose customers, but you say, "Hey, no problem, you can just get some more when the problems are over" - Correct me if I am wrong but that still leads to a net loss of business as you have still lost customers, just because the problems are over it doesn't mean you will pick up more customers than if there were no problems.

Also what happens when everyone hears that you have a poor performing network? Do you think people would want to entrust their hosting to you? No, I didn't think so.

Also on the age think, age has nothing to do with anything (I'm probably going to get murdered on this point), what counts is professionalism, Nick has professionalism, I have talked to Nick on the phone when VDI had it's 9 hour outage - He never once slagged off VDI, he was polite about them in everything he said.

CPanel may be a bit scrappy but the first write of any program or system is bug laden and scrappy, the only thing that ever cures that is a complete throw away of the code base and a re-write from scratch - Why do you think MS did it with Windows 2000? I can be pretty confident in saying that they didn't do it for fun or pleasure.

Also, the comments on BurstNET (Sorry Sean, not got the time to put a TM in :D), do you know what network staff BurstNET have? How do you know that they aren't more qualified than the staff at VDI? (I won't go into that either). Answer: You don't do you? As for the comments on answering phones and having troubles, all companies experience growing pains as VDI has done, so will everyone else.

Please don't take this as a personal attack, I am merely expressing my opionions on the points you made.

Originally posted by KDAWebServices
Also on the age think, age has nothing to do with anything (I'm probably going to get murdered on this point), what counts is professionalism, Nick has professionalism, I have talked to Nick on the phone when VDI had it's 9 hour outage - He never once slagged off VDI, he was polite about them in everything he said.

I have to agree with this. Nick has acted in a very professional manner throughout all our dealings with him. He goes out of his way to help troubleshoot issues etc. even though he's been extremely busy with the move to the new NOC.

The staff at BurstNET as a whole, including Nick and Sean have never once acted in a non-professional manner where we're concerned. And that's very much appreciated.

Mark Vockler
Aletia Hosting

Originally posted by Booomer

Dialtone called me up today and said you better move off VDI cause the network is bad, they are going out of business. I was like what a scumbag company, I have servers with them allready. Which I will be pulling off shortly, DI is desperate for business and lost a good chunk to VDI. No wonder they need Investors to keep them alive.


You obviously do not know what you are talking about here! If they did tell you that statement about VDI it was not in their place to say anything like that and if you report that person to upper management Im syre they will straighten it out. But as for being desperate for clients ??? Are you...? urrgh *holds back his frustration* DI last I checked 3 months ago hosted over 1600 servers in their NOC and VDI had 400. Now since then VDI has lost burst, site5, their loosing VO and wizards. How is it DI is hurting for clients? ? Lets see DI has 65+ employees and VDI has ? This is not an attack at VDI just a factual staement to clear up the nonsense posted above. Next time do a little homework before you run off on a tangent.

ROFL, well said everyone...

A quote from another thread (sorry for crossing threads)

Originally posted by Booomer
I have just saw a few examples of the New VDI cpanel, now i understand why they have decided to split. I would suggest you all hang till they get it organized and released to the public.

This is my first time making a post, I have never gotten involved in the politics, but i have read a few posts that made no sense and feel it's time for me to get involved.

The New VDI Cpanel I feel will change a lot of view points in a few weeks.

Nobody else got to see it, this individual is coming here and attacking everybody .. does this looks weird to you guys ?

Time to call Bill ;) .. maybe he can calm down our new friend here :D

I noticed that too. ;)

Now I see daniel made a post about moving of VDI and they got some special Cpanel pricing. Well I`m Glad that VO is getting off VDI's network, now he won`t be able to maintain the low pricing and stop stealing the other VDI noc clients. I see a few VO clients looking around, since i got a email asking if i can match the VO pricing, NO WAY !! how can a business survive on $200 dedicated servers. VO will crash and burn as well in a few months if the seed money stops.


Goodness, aren't we in an attack mode today. Unless you're sitting at our company meetings with accountants and in the midts of our business models which we do projections for upto 4 years then you sir, need to quite frankly shut your mouth. If we wished for your opinion of our business model then we would have hired you as an analyst, but I highly doubt your even qualified...



Who cares if VDI has some network issues the last 4 weeks, I`m tired of hearing all the excuses that VDI did a horrible job and everyone is loosing clients, as owners of a business you keep the clients not VDI. If you did loose clients, once the upgrade is complete you will just replace what was lost in a week. VDI has payed the price for success, i`m sure they won`t have that issue again.


Wow, now YOU have one screwy business model, so I guess you just don't care about the customers you lost, or more likley you failed to provide the proper service to due to some one elses problems. Your business model sounds like that of ***** or similar, you just don't care, which will get you one hell of a bad reputation very quickly, of course this flaming libel post you have made didn't help that one bit either.

I also have doubts about your # of servers, and I do suggest you watch how you spread rumors of other people.

What I said about clients leaving is not saying I don`t care about the situation. The fact is Virtual hosting clients can be a very high cancelation business. You can have the best network on the planet and still have 20 Virtual hosting accounts cancel in a week.

My whole point is, you have control on what you inform your clients. Tell them them truth, say we are fixing the issues and just tell them you waiting for additional capacity. Yes I have lost clients because of VDI, but the fact remains is that you all who post all these bad things does not help the situation.

I`m on the Burst mailing list and when something happends they say VDI did it or VDI is having trouble. One time a server called jupiter was down and it was hosting Truehosting clients, the server was dead for 18 hours and Burst said it was VDI fault. When clients call VDI and hear the truth, well then burst has lost another client.

I called up to have my server rebooted, VDI said Burst told them to have all clients call the Burst support and they will issue a reboot for me. I must have called VDI 20 times that night to beg them to reboot my server. They finally got sick of me and rebooted it. That is why I left Burst, even today they still don't answer the phone when it needed.

I`m not spewing rumors, I have spent many months reading and discretly talking to people. I know what is going on that most people who do not. I have over 180 servers and I know about this business more them most poeple. I`m not being at all cocky, the fact is I am successfull at what I do. I have time get involved in the Internet politics.

Lets move on to Dialtone Internet, Yes they have a lot of servers. They are $100-$200 accounts, they are the low end servers. Are you aware if you do some research that VDI has more domains hosted in thier noc compared to DI? Are you aware that VDI maintains less employees to manage thier datacenter compared to over 30 employees at DI. DI employees have absolutly no clue at all when it comes to tech support.

Just to tell you how big of a mouth DI employees have, are you aware that DI is trying to buy VDI out ? I have lost all respect for DI and how they practice business.

My whole point is VDI needs to start getting thier asses together and start showing off what they have. If they get 1 person in there to start marketing, VDI will be 1 hell of a dangerous compitition. I personly am thinking of talking to VDI and getting them the funding and the proper staff that they need. I have never seen a meduim size company with so much potential.

my opinion about Cpanel is that VDI and the team need some guidance on the marketing and programming side.

If I`m correct carlos did all the graphics for the Cpanel and I do hope he is still involved in the future of the Cpanel development. Carlos I do hope you do not walk out on the VDI team and turn your back on them cause of all the rumors that has been floating around.

Now on to people who has left VDI, Burst, 3d wizards, VO, site5 and Jaguar PC.

First of all here are some facts since I have done research.

Site5 was a liquidweb client not VDI, Site5 has stated he did not leave because of the Network. I have scanned his servers. Site5 has 5 servers. so that about a $1000 account ? Site5 is a very good little company that has also good potential.

JaquarPC - Since DI has loose lips, Jag has also only a handfull of servers and DI made them a deal to get him on board. Anthony was the DI sales agent name that has informed me of some info. Jag needs to stop telling the sales agent things about VDI because they do repeat it to the others and it will bite you at the end.

Burst 30 servers, what a joke, they say they are in business for 10 years in 1 post. I don`t think VDI is going to miss them. I hope they get thier act together.

3d wizards - looks like they have 1 rack and 10 servers and from the VDI pricing $1600 a month. The information you are telling your clients about moving to another datacenter in October is leaking out. You need to relize that it is the gossip that people thrive on.

VO - Its hard to say I would guess about 50 - 60 servers and 3 - 4 racks. low bandwidth, i would say $5000 a month. VO is a interesting group, I don`t know to much about them but what I have gathered they are out to destroy VDI any way they can.

I feel bad that you all did'nt try to work things out but, VDI will be able to contunue the business. From what I have seen only site5 is completely off the network the others are stilll there and running.

The last issue of the day is VDI is a good company that really does try to make everyone happy. I would at least let them know that the clients that they do have here are looking to see them fix it. My servers at the other locations, well I`m happy overall and always had many issues, but they are all much too big to deal with me on a personal level and cater to my needs. VDI is where I make most of my money and I am willing to bet it will continue doing so.

So everyone should stop the neg energy and make it positive to something that is good. That goes to all the hosting companies, not just VDI. If a network blows up, which has been happening all over the last few weeks, try to help the provider not just bitch and complain. Do you really think they are just sitting around having coffee ????

The moral of the story is that too many people have loose lips and tell the wrong people information. You don't relize that you are creating your own enemy within yourselves.

I`m not even in the Circle of this group and I have easy access to your gossip. Imagine if the compitition were putting some effort to try and gain from all this loose lips stuff.


If you would like me to go on, JUST ASK!!!

You seem to forget something in your loose liped gossip.

VDI has the loosest lips of all or else you would not know any of what you just posted.

Boomer, just a few thoughts from a very small host:
1. I don't care how much server a company hosts, I care about service, support, customer care
2. I don't know how good is VDI at a technical level, but their marketing (take a look at their homepage!) and their customer relationship management is pure disaster.

Actully I have informed VDI some information that they were not aware of. This information is not from VDI, they could not have known most of the information I have stated here. Via email as anonymous.

I do know a few things that you have done while working for ultraspeed and working with jordan. Which is very advisable that you do not want me to bring up.

Your intentions are not good ones, you have stated comments in your ICQ to your clients and who you think are your friends. You have the largest loose lips of all and continue to try to bring down VDI. I personaly am gathering more information about you and paul john, pat and chuck.

Your Clients are also informed of your information that you have stated about VDI. Your clients have also sent me some information.

I am not affiliated with VDI nor they are aware of my intentions. I`m sure they rather see me be quiet and not post. This is my time and my relaxation to make these post. I have nothing better to do with my life then to reveal the truth about people who hurt other people. I know what they have done for me, VDI has gone out of thier way to make me happy. I do owe them something of a 3rd party to get involved here.

Let me get a few things organized, so i can get some research on your company.

The fact of the matter you have called several clients to get them to move off VDI. I was one of them. You have destroyed Jordan by taking all the clients off him. You have done nothing but bad business practice to hurt other companies. There are a lot of clients availible out there, why do you instist on stealing from local VDI clients. Daniel are you aware of how many companies that really like to see you go under? The main issue is you may be a very good provider and make sure clients are happy. You do have 1 serious flaw, you step on too many toes and think it is just business. You really need to respect that other people have to put food on the table based on thier income and if you take that away, i would imagine you would see some retaliation.

Daniel I personly think you are a bad person and will end up getting it at the end. I hope you do grow up one day and get to see the light.

I have spoken to VDI on the Phone only for Burst support and talked to Bill once. Bill really did not have much to say except that he really is trying to get all the upgrades done and get cpanel cleaned up.

So once again danied, you are wrong about where I get all my information from. Why don't you look right under your nose.

Paul your partner I do not like, but I do get the impression he keeps his mouth shut when needed. I can not say anything about him because I do not have anything. I will have to start researching.

Let me get my paperwork together so i can pass out more informtation that you may find interesting. I think your clients should know more about you.

Daniel need to learn to keep his lips closed, as I am not looking to start trouble, only to educate a few people.

Now daniel if you never replied, I would not be gathering information on you. Write that down in your black book. "Don`t reply to a post when hiding something".





*********


Walter as much as VDI has horrible marketing and bad design. They have excelled much further then most companies who have a professional marketing team.

My advice walter is to contact them and give them your opinion, not say it a bad company. Do you do marketing your self ? If so why not apply to help VDI and get $ or a free server.

Thank you for at least listening to what I have to say.

If you say so :)

please refrain from saying things for VDI, Unless I`m reading it wrong. It sounds to me you are trying to represent VDI.

I do apreciate that you are at sticking up for me and my company. I don`t want clients to misunderstand and think VDI is saying this.

Thanks

William Jensen
VDI

Im sorry Boomer but in my opinion, your attitude leaves a lot to be desired.

Booomer,

I'm curious why you are putting the effort into this? It's one thing to let people know what happened to you personally or something you already know about -- or for that matter, something you have an opinion/view about that you think valid to the subject -- but to go out of your way to research people you have yet to know anything about?

I'll tell you now, that basically (probably everyone, or very close to everyone), is not going to take kindly or put much faith in comments like yours, when they see it's not your personal experience with these companies, but a specific mission to gather information in an effort to harm their standing. People are simply not going to like that idea or the person doing it.

This would be different if we were talking about Truehosting, but you are talking about people or company's you don't like, not because they are ripping people off or committing crimes or fraud. If I were you, (just a little tip), I'd leave it at just your opinions/views and not defeat your purpose of posting, or you are only going to shoot yourself in the foot. Also, I wouldn't be posting _anything_ in defense of Jordan Gross. That kid is Truehosting material, if I ever did see it. Speaking of, didn't Burst hire him onto their staff after he sold to USUSA to them? After all, you're the guy to ask, apparently.

I don't know that it's rightfully appropriate to gather information on John and Pat at VO, because you don't like Dan or Paul. There's such a thing as going too far, when it's not relevant or prudent to the subject at hand. Also, it's not exactly fair to act like JaguarPC made any poor decision by moving to the DI NOC. They planned this far before any problems, for other reasons. The fact that DI hosts less total domains (if that's the fact, so be it), or have more employee's, is of no consequence. If a sales rep. was out of line, that fact should be brought up with that department head at DI. The fact that Jag doesn't have 200+ servers doesn't mean anything good or bad. Jag gets more servers as they are needed and provides a good service to all the client's. It's as simple as that.

I realize, which is obvious by your post, that you seem a little bitter about anyone that has moved off of VDI and intend (it seems, perhaps I'm wrong?) to gather any information you can about anyone that has or will be moving off of VDI? Not every company moved off of VDI because they dislike them or because of the recent problems. Not every company has anything against VDI. Business is business, everyone has their own reasons to move from one place to another, just as you said you are going to pull your servers out of DI's NOC, because of a phone call from a sales rep. that likely would be reprimanded for his sales technique in a manner that is not condoned by DI. Everyone has their reasons and it doesn't all stem from spite.

I'm just saying, I wouldn't pursue this issue, if I were you. It's only going to annoy people and make them angry. If this information is not of value or relevance to the clients of these company's, they will stop reading and not listen to you again or any further. You don't like some people or how they do business, okay, but that's all there is to it, isn't there? I mean, you have no real reason to go so far out of your way to gather information that might be so bad, do you? There's plenty of dishonest people and businesses that are outright fraudulent that should be made public, instead of just trying to find that sort of thing about people or businesses you don't like. Don't go searching for something that's not even evident in the first place... especially so many different people. I don't think that many people care, to be honest.

No, let's get to discussing the important things; ME! :-) Can you tell me all about me? I mean, not something you heard was going to happen or might happen, but things that are happening now or _did_ happen. Something, I suppose, that I did to hide or wrong... or do you only do that for people that you don't like or know did wrong or assume such? If so, a lot of the people you mentioned, are some okay people and don't deserve to be picked on, because they simply decided to move to other data centers. If it's not a good reason for you, that's fine -- everyone has their own reasons. I'm quite sure VDI will survive and do fine, I'm sure DI will as well. In fact, I'm pretty confident that Burst and VO will survive as well. Try not to be so cynical, no one likes to hear it, even if it does get a lot of views. I mean, I'm the expert on that, not you! How dare you invade my turf! :-)

Mark,

"The staff at BurstNET as a whole, including Nick and Sean have never once acted in a non-professional manner where we're concerned. And that's very much appreciated."

Search the forums these guys blame everything on the client when something is posted on these boards. Not to mention they are rude about it. :sickface:

At one time this place was not recommended as a web host and now somehow they are getting recommendations again. How does one go from being bad to being good in a short time?

Oh boy, what does one even say to such rambling. How would you even know what I or anyone in my company has said? Have you been to DI and seen our servers and equipment? Or VDI? True there are just a handful of servers of ours at VDI, so? Anyway, sounds to me like you have issues with DI that you should be talking to their management about instead of posting here.

Tim,

Don't you think its fraudulent to tell people that one web hosting company is going out of business so they will move to another? This guy has made these claims and if he can back them up what's the problem with letting people know?

Originally posted by Matrix
At one time this place was not recommended as a web host and now somehow they are getting recommendations again. How does one go from being bad to being good in a short time?

People forget, forgive and forget, company's make changes in ownership, management, attitude, service, etc. Mostly though, I think it's because people don't pay attention or care sometimes. Also, the fact that after 20 posts or so (by default), the posts on this forum are gone to another page which is simply a small little link of a page number, and with all the new(er) posts, people don't bother looking that far -- and that people often don't bother researching the hosts they use. Then again, maybe it's just that I vividly recall every conversation and action by everyone and every subject I discuss... Hmmm, maybe I have too many grudges? *LOL*

Gee, I just talked to Paul at VO today and he couldnt have been more pleasant to talk to.
He did not have a bad thing to say about anything or anyone. I even asked him about
the VDI situation and he said he had nothing to say about it, very professional.

Matrix, I wasn't talking about the DI thing, which I said he should bring up with DI's team. I also wasn't talking about every single web host here he mentioned. Most of the one's he mentioned are ran by good people. I'm not at all saying he shouldn't post (or be able to post) valid information about someone, but that he seemed to make it his mission to try and find things about people, simply because he didn't like them -- without having a solid reason to justify trying to research and gather information about all of them. Like I said, maybe I misunderstood who he was "after" or why. Nonetheless, he _is_ invading my turf... :-)

After reading this far, I had to wonder to myself (and check) what the title of this thread could possibly be?

Here are some facts .... abt burstnet

Maybe I missed something because I'm on vacation this week (and only checking threads people point out to me for the most part), but much of this thread seems to have little to do with 'facts about Burstnet'.

Again, maybe I missed a recent thread(s) about Burstnet, where inaccurate information was posted, but otherwise this seems like high school girl gossip (no offense to high school girls).

Thread locked.