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View Full Version : WHMSonic Issue


tetrahost
01-23-2011, 07:32 AM
Hello Guys,

Does anyone know if WHMSonic guys are still alive or not? I was having a issue with their script, so tried to contact with them. But im not getting any response from their support. Its been 4days, i have submitted a ticket but no one is replying me. Loosing my patience and some customer as well :|

If you guys know anything please share.

goboh
01-23-2011, 05:58 PM
yes, they still operate, but i do have mild knowledge of sonic as i employ the software on my server also.

may be i can help if i know more details.....

M Bacon
01-23-2011, 06:21 PM
Why has the forums been down forever then?

http://www.sonicpanel.com/forum/

goboh
01-23-2011, 06:26 PM
if you have an account with them and have a licence with them log into your client area and request support from there.

thats how i get replies from them.

M Bacon
01-23-2011, 06:29 PM
Ah Ok. I haven't tried support for a while. Thanks. :)

tetrahost
01-24-2011, 02:11 AM
if you have an account with them and have a licence with them log into your client area and request support from there.

thats how i get replies from them.

Yes, i have license and got support from them from their support desk but this time i waited 5days and today i got their reply!