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View Full Version : What do you do in this case?


null
01-04-2003, 02:59 AM
What do you do if your client used all traffic he had for a month?

1) Do you just block his site?
2) Do you charge him without a notice?
3) Or you inform him about it and let him to add money his balance?

Thank you

HostDirs.com
01-04-2003, 03:01 AM
Notify him and bill him. If he chooses not to pay the bill stop his site for the month.

If you really want to be nice - warn him this month and enforce it next month.

Bottom line you can't give away your bandwidth. :)

null
01-04-2003, 03:02 AM
Thanks, any other ways?

phpcoder
01-04-2003, 03:15 AM
If you have a TOS do what the TOS says... or be generous :) Most are normally basic and include letting the client know he has surpassed his quota and will be billed extra.

iWebbers.com
01-04-2003, 03:15 AM
You could tell them when their limit is approaching.

Now, I suggest you following HostDirs.com advice.

null
01-04-2003, 03:17 AM
Thank you guys, could you explain me in my another thread about 2checkout how can I charge client if he used bandwidth more then limit?